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The second content update for Battle for Azeroth focuses on the next chapter in the story of Naga Queen Azshara, complete with two new maps accompanied by three unique factions. New endgame content includes an eight-boss raid, a new Operation, and a Heroic Warfront. Many new gear and customization options are included as well, such as a new Heart of Azeroth menu to allow players to equip “Essences,” buffs and ability unlocks, and stat-boosting items such as punch-card trinkets that function similar to gem sockets.